Compassion Fatigue is Real and It’s Hurting Your Employees
This post was updated in September 2022
The ability to feel empathy is something unique to humans. Offering support to our friends and family helps us build stronger relationships. This is also true in the workplace. When co-workers are facing a difficult time, they turn to their peers. While this offers relief to the one suffering, it can create a new form of stress for the listener.
This form of stress is called compassion fatigue. Originally, it was identified in caregivers for traumatized people. For example, mental health professionals who worked with veterans with PTSD often suffered from compassion fatigue. After hearing tragic stories day after day, they began to feel overwhelming secondary stress.
Most employees aren’t at high risk for compassion fatigue. But if employees have an empathetic personality, they are more susceptible to this stress. Especially if they’re the go-to for emotional support after a crisis. It may be hard for empathetic people to turn their peers away, but leaders can step in to help.
Here are four ways to address compassion fatigue in the workplace: